Privacy Policy
1. Introduction
This Privacy Policy describes how Supra AI Photo Studio (“the App”, “we”, “us”, or “our”) may collect, use, process, or store information in connection with your use of the App. By installing or using the App, you acknowledge and agree that your information may be handled in the ways described below.
This Policy does not constitute a contract, commitment, or guarantee of any kind. We reserve full discretion over our data practices except where prohibited by applicable law.
2. Information We May Collect
2.1 Data Provided by Shopify
Upon installation, Shopify may provide us with information about your store, your identity as a merchant, and any data necessary for the App to function. We may access or store this data to the extent we deem useful for operation, analytics, compliance, or business purposes.
2.2 Media, Files & Content You Upload
You may upload or transmit images, videos, prompts, text, descriptions, or other media (“User Content”). By providing User Content, you grant us all rights necessary to process, handle, reproduce, transform, store, or transmit that content for any operational or functional reason related to providing or improving the App.
2.3 AI Requests & Processing
Your content and prompts may be forwarded to third-party AI processing vendors, machine-learning model providers, cloud platforms, storage services, or other external systems (“External Processors”). We do not control these External Processors and are not responsible for their actions, storage practices, retention policies, or security procedures.
2.4 Technical, Diagnostic & Usage Data
We may collect any form of technical, diagnostic, usage, or performance data that we find relevant to operating or improving the App, including logs, timestamps, request metadata, device information, and analytics.
3. How We May Use Information
We may use information for any of the following purposes, at our sole discretion:
- Operating, delivering, or modifying App functionality
- Processing AI-related requests, generations, or transformations
- Analysis, debugging, monitoring, internal research, and product improvement
- Compliance with Shopify requirements or legal obligations
- Preventing misuse or addressing technical issues
- Business operations including storage, backup, auditing, and administrative purposes
No specific use-case listed above should be interpreted as limiting our ability to use data in other lawful ways related to the operation or improvement of the App.
4. Data Storage & Retention
We may store information, including media and User Content, for as long as we deem necessary or useful for operational, security, business, archival, compliance, or legal purposes. We make no guarantee regarding deletion timelines, retention duration, or storage methods.
5. Sharing of Information
We may share information with any of the following parties:
- External AI processing vendors
- Cloud storage or compute infrastructure providers
- Analytics, error tracking, and monitoring services
- Service providers assisting with functionality or operations
- Legal, regulatory, or governmental authorities when required
We are not responsible for how external parties handle data once it is transmitted to them.
6. Security
We may use reasonable measures to protect data; however, we do not guarantee security, confidentiality, or integrity of any information. You acknowledge that transmitting data through the App involves inherent risks.
7. Your Responsibilities
You are solely responsible for ensuring that:
- You have all necessary rights and permissions to upload and process content through the App
- Your content complies with all applicable laws, including privacy and IP laws
- Your use of the App complies with Shopify’s policies and your local regulations
We disclaim any responsibility for User Content or for legal issues arising from your use of AI processing.
8. No Warranty & Limitation of Liability
The App is provided on an “as-is” and “as-available” basis without warranties of any kind. To the maximum extent permitted by law, we disclaim all liability for:
- Loss, alteration, misuse, or unauthorized access to data
- Actions or failures of third-party vendors or AI processors
- AI output accuracy, safety, or appropriateness
- Any direct, indirect, incidental, or consequential damages
Your use of the App is entirely at your own risk.
9. International Transfers
Your data may be transmitted to and processed in multiple jurisdictions, including those with different data-protection standards. By using the App, you consent to such transfers.
10. Data After Uninstall
Uninstalling the App removes our access to your store through Shopify. We may retain any stored data for any duration we deem appropriate unless we are legally required to delete it.
11. Policy Changes
We may update or modify this Privacy Policy at any time without prior notice. Your continued use of the App after any update constitutes acceptance of the revised Policy.
12. Contact
For questions about this Privacy Policy, use our contact form.
